Mr Fix It

Small differences between life in a top tier bank in one of the financial capitals of the world and life in a non profit organisation in a developing country. Here we have a geezer who deals with everything. Need copies made of the keys to your flat, Juan's your man. Need a local mobile phone number, Juan's your man. Need a new battery for your laptop, Juan's your man. Need someone to "kindly" ask your landlord to lower the rent, Juan's your man. Ok, so the last one's a slight exaggeration. But where was this guy when I needed him in London?